Refund Policy

Last updated: July 16, 2026

Simple, Fair Refunds

Paid Aurale reports include a 30-day report-quality guarantee. If the report has a technical problem or does not provide meaningful personalized analysis, contact us and we will make it right with a re-scan or refund.

Eligibility

• Send the request within 30 days of purchase.
• Include the purchase email or order ID so we can locate the payment.
• Tell us what failed or felt unhelpful; this helps us improve the product, but a long justification is not required.

How to Request

Email support@aurale.app. We will confirm the request and submit eligible refunds to the original payment method. Bank processing times vary.